Have you heard about Google’s “mobilegeddon” that’s just days away?

Hello friends,

This probably doesn’t apply to many of you, but to those of us that operate businesses with a website, it’s very important! Google is changing their algorithm to look for ‘mobile friendly’ sites.

Starting April 21, that’s all going to change. It’s just 4 days away!

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If your site is not mobile friendly, I suggest that you start working on a plan to fix this problem asap or watch your coveted Google rankings diminish.

For years now, mobile usability has been a factor in Google’s search algorithm. Sites that are optimized suitably for use on mobile devices rank higher than their non-optimized counterparts, even on desktop devices. But until now, that ranking factor has been both limited and ambiguous.

Aside from a “mobile-friendly” tag associated with various sites in mobile search results, it hasn’t been entirely clear which factors Google considers when calculating mobile rankings or how many sites (or which ones) are currently affected. Because of this, many business owners have postponed or avoided optimizing their sites for mobile devices and have survived to tell about it – until now.

I feel relieved that MissionRepair.com meets all of the criteria for Mobile Users and Google alike; and we’ve recently seen a 50/50 split of our customers that use our mobile site vs. a desktop version. Clearly the movement to mobile is real!

Well, we can also tell by the fact that we are seeing more mobile phone repairs than ever before, but heck what do I know?!

Thanks everyone, I’ll be back soon, Ryan

Mission Repair in Lakewood, Colorado: shipments have begun!

Hello friends,

It’s my last day in Colorado training our new employees today; so we are busy going over the fine details and procedures. Our two new employees here with our veterans are catching on very quickly…

Yesterday we received 13 units at this location and shipped all thirteen. Here’s Kevin with his “stack” at the end of the day. We repaired and sent off a few iPad repairs, a few iPod repairs, and along with these mail-ins, we serviced every walk-in customer that came in as well. So far so good!!

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We’re still arranging our nightly pickup and this “test” was a success. I’ve purposely had a few orders trickle in, and when they start receiving a hundred or so a day might be a little stressful, but with the proper training I think they will be just fine! In fact, the shipping area here at our Colorado location is well equipped and nice. I think my main shipping center in Kansas might be a little jealous! Don’t tell em about it 😉

After we close tonight at 7:00pm, we’re headed out to travel back to Kansas. I’ll see you back at the Corporate Headquarters tomorrow!

Take care, Ryan

A good deed on the way to Colorado.

Hello friends,

It’s Sunday night and we’re sitting in our hotel room here in Lakewood, Colorado…yes, we are getting ready for the big reveal of our new Lakewood Mission Repair that’s opening one week from tomorrow!

On the way in to town this morning, we were driving along highway 70 from Kansas and about 45 minutes from Denver, I spotted a duffel bag on the side of the road. It was just sitting there, so I decided to stop, grab it, and see if I could figure out how to get it back to it’s owner. I pulled over, backed up a bit when the traffic was clear and Lennie who was riding “shotgun” jumped out and grabbed the bag.

Once inside, we found the person’s iPhone, which was passcode locked. Kudos for him for keeping his device safe from someone that might want to do some harm, but it didn’t help our mission today. It was time to dig a little deeper.

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There was a clue in the bag along with all of his belongings. There was a flight log book, and a certificate of completion on a training flight that was from the “Front Range Airport” in Denver…signed and dated just yesterday.

So we took a detour and gambled that there would be someone at the airport that could help.

As it turned out, this bag came from part of a group of teenagers that were there yesterday, and they had the contact information of the group leader. All was well…and we handed the bag and all of it’s contents over the airport official who promised to return the bag to it’s owner.

It felt like we did the right thing even though it took us off of our initial path. I just thought “What if this was mine?” I’d want it back too, and I can only imagine how this thing ended up on the highway.

All said and done, this good deed lead us to a great day here in Lakewood and we’re ready ahead of schedule for our Grand Opening next week. We can head back home tomorrow knowing that we’re ready to go.

How about one more good deed from us today? Sounds good to me. I’ll issue a 15% off coupon that is good today through tomorrow January 26th, 2015 at midnight. Just use coupon “gooddeed” to receive your 15% off on any repair that we offer on MissionRepair.com Remember that it expires tomorrow night so act fast, but remember that it cannot be used in conjunction with any other coupon of discount, and it’s also not valid on an “Got Repair” discount benefit repairs.

I’ll be back from the new location tomorrow with a few blogs, a great press release, and a few more pictures to satisfy your curiosity. Talk to you soon!

Ryan

On a personal note…

Good morning,

I try not to post my family vacation videos or talk to too personally here on the Mission Repair blog, but I’m just going to break a few rules today 😉 After all, it’s what I feel like writing about this morning!

My son Casey turned 18 years old yesterday. Here he is as he arrived home from his Police Explorer program last night, and we surprised him with a few gifts. Of course, he’s holding up his Lego “Police Car” that he received at the PD station in his group.

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The fun part about this birthday was a little about me, because I’ve been saving several items from BEFORE he was born, through his birth, and a few years into his life, and put them all into his “Time Capsule” that I’ve been hiding for 18 years.

So we cracked it open last night and found all of the goodies that brought back a ton of memories and gave him some insight as to what I was thinking and doing around the time he was born in 1997.

I had a couple of newspapers saved in there headlining Princess Diana’s accident (yup, that was 1997, 18 years ago, wow), some old coins from the early 1900’s that I’ve been saving, some memorabilia from my grandfather from WWII, and several other personal items and pictures for us to talk about.

The night was fun filled and eventful. I feel great that I was able to raise this kid and he is my youngest…but now he’s a “man”. I put that in quotes because that point is debatable 😉

For all the parents out there: I highly recommend the “time capsule” if you have the option. It worked out great!

OK, back to work for me. If you saw my blog post from last night, you know that I’m heading out to Denver today after dinner. Here’s to a new chapter in Casey’s life, and at Mission Repair. A lot is happening right now!

I’ll talk to you again soon, Ryan

Today is Our 4th Annual Chili Cook-Off!

Good morning! It is one of my favorite days of the year today at Mission:Repair. Our 4th Annual Chili Cook-Off is taking place this afternoon and I’m really excited! There’s nothing like a little friendly competition and a chance to win cash from the boss. We have two different categories for our Cook-Off 1. Best Chili and 2. Best Side Dish (including desserts!). The winner of Best Chili will take home $100 and the Side Dish winner will take home $20. I sneaked upstairs this morning to the kitchenette to take a peak at the competition and I cannot wait to try them all – my stomach is already growling!

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Our judges have been recruited from a neighboring business to keep the competition fair and judging begins at noon sharp! Stay tuned this afternoon when we reveal the winners right here on our blog.

Have a great day,

Melanie

Mission Repair in the News again last night!

Good morning,

It was a long day yesterday of iPhone 6 “stuff”…we’ve now taken several orders from around the country to repair iPhone 6 and 6 Plus screens, PLUS channel 5 news came into our Mission Repair Express location to interview me on the iPhone 6 Plus “BENDING” issue that seems to have surfaced just days after it’s release.

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I picked out my two favorite screen shots of me making the funniest faces. If you can’t laugh at yourself, life would be no fun!

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Here’s a link to the actual spot that ran last night…it’s kind of fun and also has a glimpse of the work environment at our Mission Repair Express location. Jamie Oberg reported on the iPhone 6 Plus “bendy” issue and was a true professional. We had a great time with the segment and both learned a lot.

Until the next time I get myself ready for the camera, you can rest assured that I’ll be right here behind my keyboard and this blog. Talk to you again soon!

Ryan

KCTV5 at Mission Repair Express Today!

Hello friends,

I just got finished with an interview with our local news crew about the iPhone 6 and the iPhone 6 Plus. The crew just left the building:

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They were very concerned about the reports of the iPhone 6 Plus “bending” when you insert it into your pocket; which I guess to me sounds a little bit like a feasible situation. Put your phone into your pocket, sit on it, and it bends.

Apparently the issue may be more than that…and since we’ve seen the inside of the iPhone 6 (which doesn’t have much “structural” support like the iPhone 5S does) the plausibility of “bending” is there. We haven’t seen a bent iPhone 6 in our lab yet. Cracked screens, yes…bent phones, no.

Check us on on KCTV 5 today at 6:15, and you’ll see me trying to talk my way out of the iPhone 6 Plus bending issue 😉 Let’s see how they put this one together!

I’ll be back shortly with more info on the iPhone 6 Plus bending problem in a blog later today.

Take care, Ryan