Did you get our 20% off coupon from the newsetter?

Hello there friends!

If you are on our newsletter mailing list, then you’ve already seen this amazing deal that only happens on rare occaisions.  However I’m afraid that a lot of you have still not signed up, so I’m going to post our “LEAP DAY SALE” special here!  You still have 2 days to enjoy some savings.

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Leap Day Sale!
Savings like this only come around once every 4 years!
It’s not often that we have a special like this, but starting last Monday, “Leap Day”, through Friday of this week, 3/4/16, we’re offering a whopping 20% off your next new repair placed on missionrepair.com.
If you’d like to visit one of our locations, just print a copy of this blog and hand it to your customer service representative when you’re ready!

Please remember that this discount is valid on new repair orders placed now through Friday 3/4/16 at Midnight.  Use coupon code “LEAP” and watch the discount appear.  Not valid in conjunction with any other discounts or on “Got Repair” discounted repair services.  Thanks for your understanding!

Have a good rest of the week!  Ryan
(Coupon valid on new orders only. Offer cannot be combined with any other discount including Got Repair services. Expires 3/4/16 at midnight.)

Kansas City! We have multiple locations to serve you.

Good morning!

The Kansas City market has been good to us, and I wanted to make sure that everyone knows that we’ve got two locations to help customers with iPad repair, iPhones, Samsung Galaxy repairs, computers or iPods, we’re the business that has been around for 8 years doing so.

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We get customers from Olathe, Lenexa, Overland Park, Mission, Spring Hill, Leavenworth in Kansas and as even as far as Independence, Raymore and Harrisonville in Missouri.

You can decide which is closer:

Mission Repair
9214 Marshall Drive
Lenexa, Kansas 66215
(913) 353-9233

or

Mission Repair
5604 Johnson Drive
Mission, Kansas 66202
(913) 284-0994

I wanted to make you aware that 95th Street is closed for construction…so if you’re visiting our Lenexa location, you should exit 87th Street off of I35.

Remember that we also offer pickup and delivery for those of you that are out of state, and we’ve got while-you-wait services on most repairs, it’s not necessary but you can call ahead if you’re interested.

Thanks everyone, have a great day.

Take care, Ryan

PLEASE! It’s worth the effort.

Hello there and good morning friends,

I wanted to talk about another scenario that is worth thinking about when you send your device into us; while we take in mail-in repairs every day from across the USA, there are times that the delivery driver makes mistakes. Take this package that we received recently for example:

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No, there isn’t an accordion in this box, there was actually a Microsoft Surface 2 in there that somehow miraculously wasn’t damaged more than expected. A good amount of bubble-wrap took care of that.

But this is a reminder then when you send in your devices, it’s just a good idea to add “replacement value insurance” on your package in case it arrives in worse condition than this one did. We all know that things can happen, and our shipping carriers are not perfect.

Check out out shipping instructions page if you want to see what we really recommend.

I just want to make sure that your repair goes smoothly! 😉

Talk to you later, Ryan

This is a nice surprise.

Good afternoon!

I headed out to lunch today and needed to get some gas in my truck and I stopped at the Costco that is just around the corner from our Lenexa Store.  I was pleasantly surprised with this:

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I know that there are a lot of pictures of gas prices on Facebook and random pics floating around the Internet, but today here in Kansas City at Costco, gas is $1.329/gallon.  That’s darn near the lowest I’ve seen since I moved here in 2001!

It’s an election year, so that’s got something to do with it, right?  I’m sure the Democrats want a “thank you”.  I’d also bet the Republicans would like to take credit.  I don’t know who to thank – nor do I really care – so I’m going to just give a huge “shout out” to the gasoline gods that helped make my day by only costing me about $21 to fill up my tank this afternoon.  I don’t normally mind if gas goes up and down much; but today made a good impression.

Speaking of savings…we are extending our Presidents Day Sale through Saturday – but you’ll only know the coupon code if you get our NEWSLETTER (HINT – another one is coming to you tonight!).  Hopefully you’ve already subscribed, if not, you should do so here!

Have a good evening, Ryan

 

Waterfalls in Kansas? Tell your friends about it!

Hi there!  As you may or may not know, Mission Repair has locations in Kansas, and we’re not just the “flatland” that you picture when you relate the the state.  The fact is that most of Kansas is FLAT and boring to drive through if you’re traveling across country on Highway 70, but there is a cool website that talks about some of the features and attractions in each state.  Here in Kansas, they are promoting a “Water Fall Tour” and have it mapped on their website!

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I know for a fact that my California friends think that I live in a wheat and sunflower wasteland here in Kansas…but we Kansans have a few hidden gems up our sleeves.  I was intrigued, and I think that I’ll take the trip via motorcycle here soon.  I thought I’d share!

Have a good morning, Ryan

 

 

Sharing a little love. Coupon code inside!

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Say “I Love You” by having their most precious electronics serviced at Mission Repair!

Save 15% now through Sunday. 2/14/16!

Love is in the air, and Valentine’s Day is right around the corner.  Some people find it difficult to select that perfect gift that means so much.  Candy and roses always seem to do the trick, but you can surprise them with something unexpected. Think of that cell phone or tablet that is always by their side, and if it’s damaged, needs a new screen, or could benefit from some other service: We have a special for you.  Once it’s repaired, every time they look at their trusty smartphone they will always think of you.  Sometimes it’s good to be the hero, and Mission Repair is here to help.

Use coupon code “HEARTS” online or when you visit one of our locations for any new order placed with us.  Coupon code expires 2/14/16 at midnight, so act fast!

Have a great weekend, Ryan
(Offer cannot be combined with any other coupon, including Got Repair discounted repairs. Valid on NEW orders only. Expires 2/14/16 at midnight.)

 

I walked into my Mission store and saw this:

Hello there friends,

I made a surprise visit to my Mission location yesterday..unannounced…and found my guys watching cartoons!  Yeah, you may know it.  It was “He-Man” from the 1980’s!

Just as I was getting close to letting my team hear an earful, I calmly asked “why is He-Man running on this customer’s MacBook?”  I’m a fair guy.  I don’t mind the employees listening to music while they work, or even tune the radio to AM to listen to a Royals games now and again.  But watching cartoons while you’re on the clock?  It ain’t happening.  I was looking for the ring leader.

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Carl stepped up and said “It’s me.”  Mmmm boy, here we go!

“Ryan, this customer was having issues with Youtube shutting down randomly, and I’ve pinpointed it to the RAM in this unit.  I diagnosed it, tried it myself after I was able to duplicate the issue, and now it appears to be solved.  I’m now running the first long video that I could find, and He-Man was it.”  He goes on to say “It’s been running for a long time, but this is a 10-hour marathon and I wanted to make sure that our customer didn’t have the same issue after I repaired the computer.”

Well then.  I grabbed a large piece of humble pie and took a bite.  Those guys weren’t messing around.  They were testing a repair.  GREAT!

That means apparently I do condone cartoons while we’re on the clock.  As long as you tell me it’s for “testing” purposes, that’s all I need to hear!

Bonus points…what was He-Man’s tag line? I HAVE THE POWER!”  I can personally remember that opening sequence of the cartoon, apparently it’s a keeper in my mental files.

So rest knowing that if you bring your MacBook Pro in for repair: we may watch some cartoons on it.  But it’s for a good cause, and this customer was thrilled that we did.  It’s a highly technical operation, but someone has to do it 😉

Take care, Ryan