Our new location is ready! The home office of Mission Repair will relocate this Saturday, October 22nd, to:
14343 W. 100th Street, Lenexa, KS 66215.
This is also our depot location, where all mail-in repairs are received and processed. We are still working tirelessly to correct the mail-in information that is auto-generated with an online purchase. After Friday, October 21st, please mail to our new location to ensure a quick turnaround time. Thank you!!
As we evolve and grow, we must relocate. If you have submitted an order through our website, it might have instructed you to send your repair to our previous address, at 9214 Marshall Drive Lenexa, KS. Due to technical issues on the back end of our website, we are unable to remove these instructions at this time. We are working diligently to get this issue resolved. In the meantime, please send your repairs to our repair depot location, at 12351 W. 96th Terr, Suite 108, Lenexa, KS 66215. This is a temporary location as our permanent office is being renovated. We expect to settled into our permanent location around the 1st of November. Thank you for your patience!
Loyal iPhone users are everywhere, from the business professional, to the snapchat addict. This informational blog is for all of you who find that soon after your iPhone upgrade, your screen is broken. You are just weeks away from having the iPhone 7 in your hands. Should things go terribly awry and you find yourself with a broken iPhone 7 just days later then rest assured! We have you covered, replacement screens are available NOW for us to repair your (soon to be) iPhone 7.
Obtaining the best quality parts is always a challenge and takes years of building professional relationships with vendors. At Mission:Repair and Certified Gadget Repair we have done just that. The pre-availability of the iPhone 7 screen is a testament to the special relationships that we have built over the years.
Not upgrading right away? Take advantage of our quality supply chain to repair your last generation device.
I know that there are a ton of question about the “digitizer” on your iPhone, or any other touch-screen smartphone these days. We here at Mission Repair are experts and very familiar with iPhone digitizers, glass, and screens. We repair them by the thousands every month. Let’s see if we can demonstrate what the digitizer is here under a glass panel:
This is the digitizer on an iPhone!
The digitizer is fused UNDER the glass cover. It’s the electronic component that senses the touch of a human finger through the glass, and is designed to allow the unit to be controlled by a fingertip. This is the “input” of the device and it’s very thin and transparent.
The point is that you cannot replace the digitizer alone. Since it’s part of the glass, in the event of a touch failure it needs to be replaced with the glass and vice versa. So if you have a cracked iPhone glass, you’re going to get a new digitizer as well. If you have an iPhone that doesn’t respond to touch, you’ll also get a new glass. It’s just the way it’s designed.
You might see these assemblies marketed as:
iPhone touch screen
iPhone glass screen
iPhone touch panel
For all intents and purposes, these terms are all interchangeable and are all the same thing. Are you in need of one of these parts? Here’s a list of glass/digitizer repairs that we sell here at Mission Repair:
Remember, you might see these glass panels for sale cheap – be sure to inquire about the required digitizer that is fused to the glass from the factory – without it, the glass is useless. You cannot replace the glass or “remove” your good digitizer and reinstall it onto your iPhone without advanced equipment and lots of training. It just doesn’t work! These assemblies are built together and must stay together. I hope this information helps!
The iPhone 6/6 Plus and 6S/6S Plus can’t get past the structural problem of Bendgate. Going way back to the release almost two years ago, Bendgate was a problem that plagued the 6 series. The structural problem allowed the phones to bend, usually right around the volume down button. Some cases were extreme, but usually the bend was minor. It was possible in some cases to bend the phone back to straight, but the problem was in the housing. And now, the problem has grown.
The same source of Bendgate, a structural problem in manufacturing, is pointing to a new plague on the iPhone 6 series. We will call it the Gray Bar of Death. The problem seems to occur when the Touch IC Chip becomes damaged. Sometimes from separating from the board, sometimes by cracking. The repair is simple enough, replace the chip. However, this is a BGA
Mission Repair has been an industry leader in mobile device and tablet repair since before the iPhone came into prominence. Over the years Mission Repair has grown with the demand for mobile electronic devices, both in size and also in versatility. Mission Repair has the most comprehensive selection of available repairs in the market. Adding in their long history of working hard for customer satisfaction has made MR one of the best repair solutions available.
So, why Certified Gadget Repair?
Compared to Mission Repair Certified Gadget Repair is a young company. However, CGR has successfully specialized in servicing B2B customers for volume device management and repair. CGR has streamlined many of the tedious repair processes, from allowing customers to track the progress of every repair online to building strong relationships with vendors. Not to mention a very strong team of leading technicians skilled at tackling any kind of repair whether it be hundreds of tablet repairs or on board game console logic board repairs.
The idea on which the partnership between MR and CGR was built is that both companies bring the best of each of their specialities. MR with industry leading service and comprehensive repairs, CGR with strong buying power and success in high volume repairs. Together Mission Repair and Certified Gadget Repair will bring the best customer service, the best technicians and the lowest prices to our customers.
What changes should you expect?
As Mission Repair and Certified Gadget Repair grow into one company you can expect to see the MR’s prices on most common repairs go down. You can also expect to see more available repairs on CGR’s site. Neither web page is going anywhere so existing customers don’t need to learn any new processes. As always, never hesitate to contact us with any questions or concerns.
Summer is winding down and school is getting underway. Here at Mission Repair things have been busy, so busy in fact I have been putting together a new partnership that will bring a huge boost to our productivity and repair capabilities. Even with all of the technicians currently at Mission Repair the summer can be a challenge to maintain the proper turn around time and quality standards you have come to expect over the past eight years. I’ve been working tirelessly to build a new partnership over the past few months and am excited to announce that Mission Repair has joined forces with the premier repair depot in the US, Certified Gadget Repair, Inc. The management team at CGR, like me, have a long history in the wireless parts and repair industry. Their technicians are skilled and have been trained to handle the variety of repairs just as our own have. Behind the scenes I have been subcontracting some work to CGR for some of the micro-soldering work and overflow as Mission Repair needed a hand in recent months to keep up. We have joined forces to bring the best overall experience to both our retail and B2B customers. The newly formed management team has a diverse background and brings years of experience in repair, logistics, technology and education.
The first expansion store is now open, CGR has a retail location at 135th and Mur-Len. Many of you may not be aware that more than half of Mission Repair’s business comes from outside the Kansas City market. In addition we receive weekly referrals from local retail stores such as the Apple store, Best Buy, ATT, Verizon, Sprint just to name a few. We also have mail in customers that are directed to us by local repair shops across the country. We are one of the longest operating independent repair shops still doing iPod repairs in addition to all of the latest gadgets. We rarely say no to any repair, our motto is if we can find the parts… we will fix it! We serve the entire US and see repair orders shipped from around the world. As we continue to grow we needed a partner to help us expand quickly and keep the same high quality standards Mission Repair has built over it’s 8+ year history. CGR has the business model, the experience and quality people to do just that. They have been servicing some of the larger insurance companies from across the US with excellent feedback.
I’m excited for the future and hope you will all join us in one of our new locations and one of many to come in the Kansas City area. We will be rebranding stores, adding locations and announcing some exciting events and classes in the near future. Thank you all for the continued support and we look forward to seeing you soon!