These LIVE segments will air in March, April and May- two times each month. Each time I get on the air, I will announce a new feature or talk about a new segment of Mission Repair that you may not know about.

The exciting part is that each of them will film and be live interviews so you’ll get to see me in my natural state – yikes I hope that I don’t make any mistakes! This is a new show that NBC is launching and I’ve asked for the very first spot. It’s designed to make customers aware of small businesses out there and I got an exclusive invitation. I will see you all on TV in 4 weeks, I’ll keep you apprised of the run times!! Of course, if you don’t see the any of the live broadcasts just check back here at the Mission Repair blog and I’ll post them for ya!

“Makeup!” You’re on in “3, 2, 1″

Excited and anxious to get to filming, Ryan

Today we’re happy to get back to some of the basics, which is adding new services to our lineup of amazing repairs. We’re here to bring you all of what we have to offer, and today we’re thrilled to announce our Samsung Stratosphere Glass Repair!

This service will fix your cracked glass, damaged LCD, or failing digitizer (this is the part that senses the touch of your finger) and we’ll have it repaired within 24 hours after we get it into our technicians hands. We want to get your device back to you and in operation as soon as possible. . .

So stop on by our location or order the Samsung Stratosphere Screen Repair online (we will even pick it up from you if you’d like!)

We’re adding several new services today so stay tuned to the best blog on on Internet – the Mission Repair Blog

Take care, Ryan

Fox 4 called yesterday and seemingly before I hung up the phone they swarmed in with a camera crew and started filming our customers, part of our service lab and I got mic’d up for a short conversation. It was a lot of fun! We’ve made the Fox 4 homepage today online and you can watch the broadcast below:

And this is my good side

Our social media has really been blowing up today and I hope to be back soon with more great info (and an awesome coupon code) from all of us at Mission Repair. We’re here for you!

Thank you to all of my loyal readers. Ryan

We also had Fox 4 News at the office today and they did an extensive interview with me and filmed the business. Watch for us on Fox 4 News tonight at 5pm and 6pm!

Just another tidbit that I wanted to share with you about last night’s Superbowl:

“Super Bowl XLVI is the most-watched television program in U.S. history and the highest-rated Super Bowl in 26 years, according to fast national data released today by The Nielsen Company.”

Mission Repair is PROUD to be part of the most-watched program in U.S. history, and we had 2 commercials! Add us to the history books!

Take care, Ryan

I will admit, I am a little nervous as Mission Repair has never been represented on television. So I’m going “all in” and opted for 2 Superbowl spots that will air during the live game on Sunday February 5th, 2012! Not to worry, if you miss them you’ll be able to watch them online on our YouTube Channel as well.

This is truly the funniest Superbowl commercial!

Then we’ve got “A woman’s scorn” that many of us can relate to. Don’t you know that “If Momma ain’t happy, no one is happy?”

This guy is having a bad day!

And then we’ve got a third commercial that shall remain under wraps. In fact, it’s “too racy” for television but you’ll be able to view it on our Mission Repair YouTube channel. Subscribe now!

I’m getting excited for the big day! Ryan

For Nancy and Sharon (and anyone else that wants to place an order today!) use coupon code “FBFAN” when checking out online to receive a 20% discount today on any iPhone, iPod or MacBook repair or any other repair for that matter! This coupon will expire tonight at Midnight 1/19/12 so don’t hesitate. . .

Thanks, I’ll be back soon with more details and fun stuff from Mission Repair!

Thanks, Ryan

QUESTION: “What’s your favorite part about watching the Superbowl?”
ANSWER: “The commercials!”

Are you getting any hints here? I’m letting the cat out of the bag tonight! Mission Repair is airing 2 (count ‘em – two!) commercials that are going to be played LIVE during Superbowl XLVI on February 5, 2012. That’s right, we are taking the plunge. We have 2 commercials that are airing for the first time LIVE during this year’s Superbowl in Indianapolis for the millions of viewers to see!

We want to share our excitement today as we build up to the biggest television event of the year. Truth be told, we have 3 commercials, one was “too racy” for TV. Don’t worry, it’s not “too racy” for me. . .you’ll be able to see this “internet only” version the day of the game as well. Stay tuned to missionrepair.com for all the details.

Can anyone say “Superbowl Party at Ryan’s House?”

Have a great weekend, Ryan

So have you been thinking about your New Years Resolutions?

If you’re stumped, just print this list out and carry it with you. It’s a NO FAIL way to have a happy and productive 2012:

1. Exercise more. I know that this is a common one, but it’s truly the key to a better life.
2. Learn something new. Try it, it’s fun to take up a new hobby or acquire a skill that you never had, even if it seems simple or pointless.
3. Drink more water. I’m not kidding with you, drink more water and it doesn’t matter how much you’re drinking now.
4. Have that iPhone repaired. You’ve been using it cracked for some time now, give Mission Repair a call and have it taken care of!

So there you have it- the keys to a happy 2012. Do you have something that I should add to this list? Just let me know!

Thanks, but seriously have a great New Year Holiday this weekend.

Best, Ryan

I heard this earlier coming from the tech room and unfortunately it can be a common occurrence here at the Mission Repair.

I’d like my customers to think of it this way; let us go through the pains of the repair. Many customers try to perform repairs on their own inevitably to only hurt themselves (or their device) in the process. Most of our repairs are glass screen repairs and this is clearly the more “dangerous” type of service. . .because there’s broken glass involved. Our troops at Mission Repair are fully trained (and insured I might add) to work on these delicate yet dangerous services. We know the risks involved.

Today’s victim was Ryan Flynn – a.k.a. “Flynn” around here. Flynn is an active Marine, a rugged individual with extensive military background and a strong spirit. Here he is today:

Rub some dirt on it and get back in the game!

OK, this is an exaggeration – he did cut himself, but I want to assure you that he did not need stitches, nor this many bandages, or even a call to his mommy. Flynn “manned up” and cleaned his wound, wrapped a band-aid around it and went back to work.

It’s the hazard of the job, and we love it. We’re on the front lines every day and we’re here to protect you. Leave the repair job to the experts!

Take care, Ryan

The number of telephone calls that we are receiving seems to be astounding!  As of 2:15 today we are caught up on calls and we get to take a small breather before they light up again!

Here’s a rendering of our new call center in action:

Ha!  Of course this is not a rendering of our new call center Actually, this is a picture of a 1926 Switchboard from somewhere in California and these ladies would answer the phone whenever you would dial “0″ from a land line in their area.  They stayed busy, but I’d put up any one of our Mission Repair employees against them any day!  We know what busy feels like!

Our call center won’t have this many operators, however you do get a real live human being when you dial 866-638-8402 and THEN dial “0″.  Our phone system is highly advanced, it will keep you in the queue and all of our calls are answered in the order in which they are received.

Try it, I dare ya!

Talk to you soon, Ryan