I will admit, I am a little nervous as Mission Repair has never been represented on television. So I’m going “all in” and opted for 2 Superbowl spots that will air during the live game on Sunday February 5th, 2012! Not to worry, if you miss them you’ll be able to watch them online on our YouTube Channel as well.

This is truly the funniest Superbowl commercial!

Then we’ve got “A woman’s scorn” that many of us can relate to. Don’t you know that “If Momma ain’t happy, no one is happy?”

This guy is having a bad day!

And then we’ve got a third commercial that shall remain under wraps. In fact, it’s “too racy” for television but you’ll be able to view it on our Mission Repair YouTube channel. Subscribe now!

I’m getting excited for the big day! Ryan

It was a good time to “clean house” so to speak and I was able to get rid of a bunch of extra stuff that I’ll never need again. I kind of feel like if I don’t use it within 6 months, then I probably don’t need it So I’m all settled into my new space upstairs and it feels amazing!

So I was doing my morning reading and it’s come to my attention that I need to talk about our repair services on a high level. Specifically, and simply, WE DON’T CHARGE TO DIAGNOSE YOUR DEVICE. I don’t care if you send in an iPod, iPhone, MacBook, Tablet or any other device that we currently repair. . .we will ALWAYS diagnose for free!

Why is this important?

It builds trust between you, our customers, and Mission Repair, your friend in the service industry. We don’t charge for diagnosis because we are happy to tell you what’s going on and we’re confident that you will proceed with our repairs. Why are we so confident? Because our pricing is realistic and not over-inflated. We diagnose correctly. We address your concerns and let you make the final decision on what your repair threshold is and let you remin in control of the repair.

If we charged for the diagnosis, you may feel “obligated” to complete a repair because we have you on the hook for some pre-determined amount of money.

It’s all about building trust and starting our repairs out right.

We could charge for our iDevice diagnosis, but we don’t. What happens when we spend time looking at a device, perform an evaluation and then a customer requests it to be delivered back without having a repair done? First you’ll never have a high-pressure salesperson trying to sell a repair. Secondly, we’ll lose money but this happens so infrequently it’s just part of the business.

Once again, it’s all about trust.

Being fair and keeping our technicians honest with their findings and offering our customers the best possible end solution to get that expensive device back into their hands working like new is our goal!

There it is. . .that’s why Mission Repair performs free diagnostic services. It’s a matter of principle. Why pay for it elsewhere when we’ll do it for free?

Take care, have a great day. . .Ryan

$99 and you'll be back in business.

We have a flat rate – $99 installed for a new glass panel on ANY SIZE MacBook Unibody Computer. That would be the 13″, 15″ or the 17″ models. These new versions of the Apple MacBook have a thin layer of glass that protects the LCD screen and as many of our customers are finding out that the glass can crack, break and make that amazing computer kind of worthless. A quick query from the manufacturer and you’ll find that a price that you’re not going to want to pay!

13″ MacBook Unibody Glass Repair
15″ MacBook Unibody Glass Repair
17″ MacBook Unibody Glass Repair

At Mission Repair we have perfected this service and we’re happy to bring our customers one low price for these repairs. 24 hour turnaround and our amazing GOT REPAIR benefits are also included. This means that after we repair it if you ever break it again – we will repair it again – under our GOT REPAIR program. No other business in the market is bold enough to offer this!

So when the need arises (be careful with that glass!) just give us a call toll-free and we’ll be happy to get your unit back in to working order and looking new again. 866-638-8402.

Ryan

For Nancy and Sharon (and anyone else that wants to place an order today!) use coupon code “FBFAN” when checking out online to receive a 20% discount today on any iPhone, iPod or MacBook repair or any other repair for that matter! This coupon will expire tonight at Midnight 1/19/12 so don’t hesitate. . .

Thanks, I’ll be back soon with more details and fun stuff from Mission Repair!

Thanks, Ryan

I was dragging a little this morning and I needed a coffee fix. I felt that there was a little Starbucks in my future. So I ran around the office and took everyone’s orders! I felt a little guilty leaving the office just after I got here to get some coffee, so I told myself “we should all have a treat.”

So I took Troy with me and we went on a Mission. This time it was Mission:Starbucks, not Mission:Repair!

After a couple of trips from the car to the office with trays of coffees in hand, I was able to get my day started off right.

I hope your day is going well so far – take a little time to do something nice for yourself too

Take care, Ryan

P.S. Yes Troy does always look like that!

QUESTION: “What’s your favorite part about watching the Superbowl?”
ANSWER: “The commercials!”

Are you getting any hints here? I’m letting the cat out of the bag tonight! Mission Repair is airing 2 (count ‘em – two!) commercials that are going to be played LIVE during Superbowl XLVI on February 5, 2012. That’s right, we are taking the plunge. We have 2 commercials that are airing for the first time LIVE during this year’s Superbowl in Indianapolis for the millions of viewers to see!

We want to share our excitement today as we build up to the biggest television event of the year. Truth be told, we have 3 commercials, one was “too racy” for TV. Don’t worry, it’s not “too racy” for me. . .you’ll be able to see this “internet only” version the day of the game as well. Stay tuned to missionrepair.com for all the details.

Can anyone say “Superbowl Party at Ryan’s House?”

Have a great weekend, Ryan

I’m here with a short blog post to inform you that we have launched our newest repair line for the Droid Bionic Cell phones and we are happy to let you know that the Droid Bionic Screen Repair is now listed on our site!

We have the parts in stock and technicians standing by. The Droid Bionic is a Motorola phone that is propelled by dual-core processing and 4G LTE! You can stream movies, documents and more from your PC with their ZumoCast app. Everything displays brilliantly on the 4.3″ qHD screen.

Crack this glass and you're calling Mission Repair!

But watch out – we’ve already had customer units in house with cracks in the glass. We’ve successfully repaired these units and we’re happy to report that our customers are back in business and we’re on your side. Just think about us when you need to!

Thanks, Ryan

This weekend was spectacular. I took our new puppy out for a long walk this weekend and really enjoyed the weather. Last year at this time I was driving my golf cart on the frozen pond out behind my house (that’s another story for later) but this year instead I was wearing shorts and running my puppy “Layla” out for some exercise.

Here’s our Mission Repair mascot all tuckered out. You’ll notice that I didn’t take a picture of myself as my tongue was hanging out too Truthfully I was panting and sweating but enjoying the 60 degree weather that we had. It was simply gorgeous!

I’m also here to hand out a coupon today that is good through tomorrow 1/10/12 ONLY! It’s 20% off your entire order if placed ONLINE ONLY. Just enter coupon code “layla” upon checkout and we’ll take 20% off your entire order. That’s for any iPod repair, iPad repair, MacBook service and any screen fix Thanks for reading and we’ll be back soon with more great information!

Take care, Ryan

I can’t hold it in any longer on this one. . .if you’re in our area, you’ve got to stop by “Molly’s Table” in Paola, Kansas just a little south from the Mission Repair Corporate Offices in Olathe. My blog reaches the entire country and I’ve had over 150,000 unique new readers in 2011 alone, so this recommendation won’t apply to all of you. Trust me when I say it’s worth the recognition.

Donna and Michelle do an amazing job with the food and small-town cozy ambiance at their restaurant. I visited them today and had the “Mega BLT”. It was out of this world, and simply put – it’s a sandwich that’s not available at a fast-food chain. I’m not a professional food critic, but I know good fresh food when I eat it. My friends at Molly’s Table have nailed it.

Donna approached me as I was munching on my Mega BLT today, and showed me her nomination for the “Mr. K” award that is given out by the Greater Kansas City Chamber of Commerce. Very cool! So cool in fact that I needed to stop, take a few minutes and congratulate Molly’s Table on a job well done.

Molly's Table, an amazing restaurant and well-run business!

Do you want to know why they named the restaurant “Molly’s Table?” I know the answer, and you’ll just have to pay them a visit to find out for yourself. I’m heading there for breakfast on Saturday morning – the special is the Cowboy Breakfast Bowl. Come on down, say “hi” to me (I’ll be the guy in the Mission Repair shirt) and I’ll buy you one for breakfast!

So I’m going to approach Donna and Michelle and see about opening a smaller version of their restaurant upstairs in the Mission Repair breakroom. I don’t know, maybe “Molly’s Little Table” or “Ryan’s Table” Personally, I think it’s a great idea!

Take care, Ryan

Just FYI, I do not have wood paneling in my house, this is a stock photo

What is this you ask? Well it’s a home thermostat. I know, that sounds like a dull topic, but this is not an ordinary thermostat. It’s a learning thermostat. And it’s controllable by my iPhone. And it conserves money by turning the heat and air up and down according to our home lifestyle. VERY COOL!

Not only is it a great idea, but it also looks amazing. You can’t discount aesthetics, you know?! They are calling this the “iPhone of Thermostats”. I wonder if I can play Angry Birds on it? Ha!

OK, I will follow up after it’s delivered and show it installed in my house and give a report on it’s use. I’m ready.

Take care, Ryan