Archive for the ‘iTouch Repair’ Category

Deal Of The Day…Or Two!

March 13, 2013

Hello M:R Nation -

While I don’t have a book to offer you, there is something up my sleeve that is nearly comparable. How does a discount on one of our top selling services sound? Abracadabra… your wish is my command!

Deal Of The Day! Starting this morning, we will have the 4th Gen iPod Touch BLACK Front Glass & LCD Repair (Also fixes touch functions!) and the 4th Gen iPod Touch WHITE Front Glass & LCD Repair (Also fixes touch functions!) discounted $20.00 off of the normal repair price! This deal will only last through tomorrow night, so act quickly!

Cheers,Troy

The truth about the iPod Touch 5 Glass Repair. It’s a harsh reality.

February 20, 2013

Hello everyone,

This is just a quick blog to talk about the difficulty we (and every other repair center) are having servicing the iPod Touch 5. Specifically replacing that 4-inch Retina display; It’s a difficult item to service and I just wanted to share our experiences.

The display itself is backed with a very thin “gasket” that’s made of plastic. We call it a bezel. The issue is that removing a screen from the device (even when it’s already damaged) as if we are going to install a new one, the bezel becomes damaged as well.

This is as good as it gets.

This is as good as it gets.

This plastic bezel is clipped into the frame and the back of the iPod – and then the glass is attached to the bezel. It’s a one way street. Assembling the unit is doable, but the dis-assembly is very difficult and next to impossible.

The iPod Touch 5 split open.  That bezel is just a hassle on the production line!

The iPod Touch 5 split open. That bezel is just a hassle on the production line!

So what to do? We are working with our vendors to supply us with the glass, LCD and bezel installed. This seems to be the only way to effectively reinstall the new part and make it look like it came from the factory. Which is the only way we will perform the repair for our customers.

Why would I post this? It’s information that our customers want to know. And it’s one of the reasons that the repair is so costly at this point. Soon our repair price on this particular service will drop and this issue will be a faint memory. After all, we want to keep your device in tip top condition and with the number of requests that we receive for the iPod Touch 5 Glass repair on a daily basis is proof that the public is looking for a solution. Hang tight folks; like you’ve known since 1994, I’ve been solving these issues for you, and Mission Repair will be there when you need us.

Thanks, have a great night!

Ryan

Superbowl Commercial, iPod Touch Repair And The Bonsai Update!

January 14, 2013

Happy Monday M:R Nation -

Well, I am happy to say its been over a month since my post on the Bonsai and it is still living! This is a big deal for me. I have mastered the art of keeping human children alive, but when it comes to plants, I’m in a little over my head. I think its safe to say that I am well on my way to a green thumb! I have yet to start trimming it, but I will be studying this very soon and hopefully master the art!

PROOF!

PROOF!

In other news, we have been working on some major projects here at Mission:Repair over the last 14 days of January. Some projects that you benefit greatly from and some that you will never hear about.

One of these that you will hear and most likely see is our 2013 Super Bowl Commercial! Now, I know I am a little early discussing this, but I just can’t keep my mouth shut because of the excitement! Production of commercial(s) are almost complete and and we will be viewing them for approval any day now! If I can, I will try to talk Ryan into a sneak peek right here on the Mission:Repair Blog! If you missed last years commercials, here is a link to view 2012 commercials .

One last tidbit of information to mention before you go. The 4th Gen iPod Touch BLACK Front Glass & LCD Repair continues to be a favorite service here at Mission Repair. Its incredible sleek and thin design is what has driven MANY people to purchase it over the last year. Unfortunately, with this design, comes a damaging consequence when dropped. While I have no advice on how to not to drop, sit on, step on or shut your iPod Touch 4 in the car door… I do have some very good advice on what to do as a reaction… Call us at Mission:Repair ( 866-638-8402)! We have a wonderfully trained staff that will help you every step along the way.

I hope you have enjoyed the updates and advice. Until we meet again!

Cheers, Troy

FREE SHIPPING at Mission Repair! How much does it cost?

November 26, 2012

Hello folks, happy Cyber Monday!

Did you watch the news this morning? Our local channel was talking a lot about Cyber Monday and the fact that it’s the busiest day of the year for Internet sales. We are in the thick of it here at Mission Repair as we had the biggest sales weekend in the company history, and have already begun the day breaking sales records – in fact at 9:45am this morning, we’ve taken more orders than any typical Monday. It’s clear that Cyber Monday is not a typical day!!

Our phones are on fire today. This is not literal interpretation of what our phones look like ;-)

So, we are feverishly answering the phones. Truthfully, we are doing quite well. Our staff of amazing customer service representatives is getting to each call at an amazing pace. Please, if you call in and they seem to get the the point “quickly” don’t take it personally- it’s more likely that we’ve got 10 other customers waiting in out call queue and we want to make sure every gets the attention they deserve. In fact if you’ve called in this morning, I may even answer – which is a rare thing these days! Heck, I don’t mind working the front lines and I’ve already said hello to a few walk in customers and I’m not above taking care of our customers. It’s our way of life.

Our free shipping option has been an amazing hit! Why didn’t I think of this sooner?!?


Speaking of taking care of our customers- did you see that we are now offering FREE SHIPPING on every repair? That’s right. We are PROUD to bring you a complete solution when it comes to your iPhone or Smartphone repair- FREE SHIPPING from Mission Repair (and we USE FEDEX – the best in the business!).

Have a good Cyber Monday – and make sure that your boss doesn’t see you shopping online today, that would be bad ;-)

Talk to you again soon, Ryan

iPod Touch Screen Repairs Still In Huge Demand!

November 9, 2012

Hello M:R Nation -

During our morning meeting, Ryan and myself got to talking about the different generations of the iPod Touch and how timeless they all have all really been. When it comes to the repairs we offer, it is eye opening when you look at the numbers and see the amount of older generations still being repaired.

We know the main reason to repair and not replace is a monetary reason, but the other reasons people repair instead of replace is pretty logical. Here are some of the most common answers we receive when we ask the question “Why repair, instead of replace?” I am using these answers as a poll as well. Tell me what your reason to repair your iPod Touch instead of replacing!

Whether you are looking for a simple headphone jack replacement in your 1st Generation iPod Touch or a screen replacement in your 4th Generation iPod Touch we have you covered all the way. For those of you thinking of replacing your iPod Touch instead of repairing, please give us a call first. Lets us talk you you into saving a boat load of cash :-)

Cheers, Troy

 


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