Archive for the ‘iPhone Connection Issues’ Category

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Take 6 months to pay for your repair and receive an extra $5 off!

October 3, 2012

Hello folks, we’ve been busy adding a few changes to our site and you’ll also notice a new banner on the top left of our homepage. . .

We’re partnering with Paypal to help market their amazing option called “Bill Me Later” – which means that you can have your device repaired NOW and not have to shell out the cash immediately to do so! There’s nothing like 6 months of interest free payments and this offer is available for orders over $99.

Additionally, for first-time users of this program Paypal is also taking $5 off of your order total. So let’s recap:

1. You use Mission Repair’s Services at already amazing prices – visit our website directly here.
2. Upon checkout, you choose “Paypal” and either sign up as a new paypal customer, or log into your Paypal account.
3. Choose the “Bill Me Later” option. Approval only takes a few seconds.
4. We ship your repaired device back to you, and you pay off your total invoice over the next 6 months, interest free!
5. You receive a $5 bonus from Paypal for being a first time customer!

It’s that easy and since we are moving into the Holiday season – who doesn’t need to save a few extra dollars this time of year – our new Paypal financing offer makes this a reality! Need more info? Just give us a call at 866-638-8402.

Best, Ryan

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Posted in iPhone Connection Issues, iPhone home button, iPhone parts, iPod nano repair, iPod Repair, Mission Repair, Mission Repair Coupon Code | Leave a Comment »

It’s true, we’re expanding!

December 16, 2011

So we’ve been diligently working on our expansion here at Mission Repair and this is just a quick blog to let you know that the building is almost complete and our new call center should be open in January.

The number of telephone calls that we are receiving seems to be astounding!  As of 2:15 today we are caught up on calls and we get to take a small breather before they light up again!

Here’s a rendering of our new call center in action:

Ha!  Of course this is not a rendering of our new call center ;-) Actually, this is a picture of a 1926 Switchboard from somewhere in California and these ladies would answer the phone whenever you would dial “0″ from a land line in their area.  They stayed busy, but I’d put up any one of our Mission Repair employees against them any day!  We know what busy feels like!

Our call center won’t have this many operators, however you do get a real live human being when you dial 866-638-8402 and THEN dial “0″.  Our phone system is highly advanced, it will keep you in the queue and all of our calls are answered in the order in which they are received.

Try it, I dare ya!

Talk to you soon, Ryan

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Posted in Dell Cell Phone Repair, HTC Wildfire S Screen Repair, ipad camera, iPhone Connection Issues, iPhone Protection Plan, repair | Leave a Comment »

Excellent Customer service, it’s a reality at Mission Repair.

March 18, 2011

So I keep on touting about our customer service at Mission Repair and I’m always talking to my staff about providing good customer service.

This is how our customers feel after working with Mission Repair ;-)

Scott stood out today as I got this email from a customer:

——————-
“Hello my name is Caleb and I wanted to brag on a customer service rep I just dealt with for the first time today. His name is Scott and he was the most helpful anyone has been in a long time for me dealing with orders. He was very kind and overall helpful. I’ve in the past few weeks dealt with some companies that I never will be dealing with again, Scott helped me get the individual part I needed that apple themselves wouldn’t help me with. He was fast, enjoyable to talk to, very personable and just all in all was a good customer service experience. Above all he was knowledgeable of what he could help me with and went above what others have. I felt comfortable placing my order and he gave me all the information I needed promptly. Five stars. Ill be doing business with your company in the future. -Caleb A”
——————-

Yeah Scott that’s how it’s done! Scott and I have been working together for years and as I told Caleb in my response to him, Scott believes in Mission Repair. When the employees believe, the rest is easy.

Have a great weekend everyone, Ryan

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Posted in iPad Fingerprints, iPhone 2G Digitizer, iPhone 4 back case repair, iPhone Connection Issues, iPod Touch 3rd Gen Repair, macbook repair | 1 Comment »

Are these the hands of an iPhone technician?

December 13, 2010

This weekend I was hanging around the house watching some football- what a weekend of football it was! My goodness there are teams that I think are good then just prove they are not. Then there are teams that are bad, and continue to be bad. I guess it’s the way football goes. You just never know! Anyway. . .

My son Casey was hanging out on the couch with me (we got some good “couch time” together!) and I noticed his hands. . .

I put mine up to his and yes, it’s a perfect match. Are these the hands of a future iPhone Repair technician? I think maybe. Or maybe a future wide receiver for the NFL? I really don’t know yet, but at 13 years old he’s starting to surpass me. . .I can still beat him in a foot race, but something tells me he’s going to be taller than 6’3″. Oh yeah, we’re also wearing the same shoe size (size 12) and I clearly remember my feet still growing in high school. Hmm, is this a product of living in “corn-fed” Kansas? ;-)

OK, moving on to business. . .look for us in the news. This week will mark some huge press for Mission Repair. Let me know what you think and keep your eyes open. Happy Holidays!

Ryan

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Posted in iPhone Connection Issues, iPhone home button, iPhone liquid damage, iPhone Pics, iPhone Repair | Leave a Comment »

Warehouse cleanup = 10% off your order until 10/31/10!

October 25, 2010

It’s Monday afternoon, and we’re completing the cleanup of one of our back warehouses. Dylan is busy tossing construction materials and old trash out in anticipation of business ramp up over the next couple of weeks. He just compiled a pallet of recyclables that will be picked up in a few days.

It’s no secret. We’re busy now but November and December are EXTREMELY busy here at Mission Repair. It’s now or never. Well, it’s not that bad, but it is BETTER to do any extraneous projects NOW rather than wait until next month. So here’s a shot of Dylan moving that pallet of recyclable material for pickup:

Dylan is our newest Mission Repair member (you can email him here!) and when he’s done, we should be able to store an additional few pallets of repairs in the back. It’s just what we need for the rush that’s about to hit. I love it!

Hey let’s add a new coupon today, just for reading my blog. . .10% off any repair or product, just use coupon code “dylan” to receive the discount online! This coupon will expire on 10/31/10 at midnight, so don’t wait too long to get your repair order placed with us at Mission Repair. Coincidentally, Dylan has until 10/31/10 to get that back room cleaned up!

Take care, Ryan

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Posted in 10 % off coupon, iPad Digitizer, iPhone 2G Digitizer, iPhone 2G Glass, iPhone 3G, iPhone 3G Adhesive, iPhone 3G Headphone Jack Repair, iPhone and iTunes Store, iPhone Connection Issues, Walk-in Repair | Leave a Comment »

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