iChat- it’s a wonderful thing!

Hello everyone-

With multiple sites operating, and even within my own building, we use iChat with video conferencing on a daily basis here at Mission Repair.

This morning, Albert and Tayler up at our Mission Repair Express Store asked for a short video conference and I snapped a quick screenshot:

Screen Shot 2014-09-17 at 11.07.13 AM

It’s a great way to stay connected to every employee and is truly an efficient way for us to communicate. A decade ago, I might have had to drive up to my other locations to have a “face to face” meeting – but now with iChat and my built in cameras, I can see things and check in on expressions, morale, issues and questions from the comfort of my desk. Thank you Apple!

Of course, there are lots of other video conferencing applications and programs for Mac and PC’s alike; however if your camera isn’t working correctly, you’ve got an issue from the start.

Remember Mission Repair if you find yourself with a failing built-in camera. Mac or PC. In today’s world, a camera seems to be most important (think about your cell phone for example) and is just as valuable in the office. We can solve and repair just about any camera problem that you might be having in our service lab. Keep us in mind.

Until next time, have a great day and I’ll be back soon.

Best, Ryan

Tired of dust and fingerprints on your computer screen? We have the answer.

Good morning!photo 3

Yesterday we got in a large batch of Blow Off electronic cleaning supplies and as I was pricing them and putting them on display in our lobby I knew I had to try them out! If you are like me, you don’t always remember to clean your laptop (or TV or tablet or smartphone) screen until it is covered in fingerprints. When it gets to this point – it needs a cleaning solution that is heavy duty on finger prints but delicate on your device and these cleaning supplies do just that! We offer several different Blow Off cleaning supplies and the ones I purchased were the Electronics Cleaner and the Microfiber Shammy.

I simply followed the instructions on the can by covering my keyboard with a towel and spraying the solution 6-8 inches towards the screen. Then, I allowed the foam to work it’s magic for about 30 seconds on the screen. Lastly, I wiped off the screen with the microfiber shammy and voila!

Before and After - Amazing!

Before and After – Awesome!

These cleaning products aren’t just for computer screens either. You can use it on TVs, tablets, smartphones, printers, stereos and just about any other electronic you have in your house and not be scared that they will damage it. Check out our full list of cleaning supplies or give us a call at 1-866-638-8402 for more information!

Have a great day,

Melanie

Microsoft Surface 2 Screen Repairs – did you know we will pick up anywhere in the USA?!

Happy Friday!  We have been busy adding a bunch of new repairs as well as dropping prices on repairs we have been offering for quite some time. Yes, this includes iPods, iPads, iPhones and Samsung Galaxy devices so if you need a repair – now is the time!

What is a digitizer?One of the new repairs we are offering is the Glass and LCD repair service for the Microsoft Surface 2. This is a popular android tablet because it is thin, light, has a 10 hour battery life, USB port and more. However, because it is sleek, thin and light, it is also really easy to drop, resulting in a cracked screen.

Have no fear, Mission Repair is here to help with our Microsoft Surface 2 Glass and LCD Repair and we service every address in the USA!

This is how it works:

  1. Once your order is placed at either of our walk-in locations or on our website, we will pre-test your device and note our findings. (If your device requires additional repairs we will contact you for approval before continuing).
  2. Next, it will be placed on the technician line for repair (Next-Day turnaround time).
  3. When one of our certified technicians receive your device, they will remove the defective part or cracked glass and replace it with a brand new one.
  4. After being repaired, your device then goes to the QA (Quality Assurance) department. There, it is post-tested to make sure everything is working correctly. (In the event that the device fails QA, it will go back to a technician and repeat steps 3 and 4).
  5. Lastly, once your unit goes through our final testing process we notify you in one of two ways:
    1. Walk-In customers are contacted by phone or email to let them know their device is ready for pick up.
    2. Nationwide Mail-In customers’ devices are shipped and a confirmation email and FedEx tracking information is sent.
  6. You receive your device good as new!

We understand mailing in your device or dropping it off at one of our locations for repair may be a little nerve-wracking. At Mission Repair we make sure to not only take care of your device while it is at our facility, but get it back to you good as new. Any questions about our services? Give us a call at 1-866-638-8402, live chat us on our website or email sales@missionrepair.com!

Have a great weekend,
Melanie

Samsung Galaxy Tab 3 (8″) Screen Reapir announced!

Good morning! Are you reading this blog post though a cracked screen? If so, you’re one step closer to being “normal” again!

galaxy tab 3 screen repairs!

Today at Mission Repair we announced the Samsung Galaxy Tab 3 screen repairs – this is for the 8″ version of the screen. I’m not gonna kid you here, this is actually a pretty nice piece of equipment. Samsung truly makes some decent electronics; I’ve switched my TV sets at the house from Sony to Samsung over the years (sorry Sony, it was time) and I’m not looking back!

We repaired a ton of these little gadgets and even before we added this service to the website people have been sending them in and dropping them off for glass replacements. Yes, they crack just like any other device…

Mission Repair is here for you and your cracked 8″ Samsung Galaxy Tab 3; don’t delay any longer!

Have a great day everyone, Ryan

In honor of 9/11 and the first responders…

Hello everyone,

Today is a day in history that most of us won’t forget. We can never forget.IMG_0948

Last weekend, the Kansas City 9/11 Memorial Stair Climb was held downtown and the crew put on a fantastic event.  We were able to watch 343 firemen climb 110 stories to remember those firemen who made the ultimate sacrifice on 9/11.  Each firefighter carried the name and picture of an actual firefighter that lost his life 13 years ago.

Needless to say, it was a memorable and emotional event.

IMG_0950

These firemen who volunteered to make the honorable stair climb and took the time out of their lives to get together from all over the country.  There are several of these events around the nation, but there were groups that came from as far as Georgia to participate.

Here’s some of the group getting ready as the coordinators staged them up in teams and sent them up the stairs in waves.  Each firefighter brought their full bunker gear and oxygen tank, totaling about 75 extra pounds to carry; Just like the firemen did when ascending into the burning twin towers:
IMG_0962As the guys were climbing, there were camera sand screens set up that caught the action on several floors.  If one of them slowed down, they all slowed down.  It was brotherhood at it’s best.

IMG_0967When they were done…and descending down the lat flight of stairs…each fireman would announce the name of his assigned fallen comrade and ring the brass bell to signify the honor and remembrance of the individual.  This part hit hardest for me as I watched these guys sweating and pushing after almost two hours of climbing.

IMG_0985I won’t miss the event ever again.  I encourage anyone that has not been involved in one of these honorary stair climbs to research your city to find out if and when it is.  To me, being so far removed from the individuals that paid the ultimate price on 9/11/01, it draws me closer and allows me to reflect on the day, and to pay tribute to those that sacrificed and lost so much on that day.  I am grateful for what I’ve got.

As it turns out, Tom Hoegler, one of the event coordinators, will be performing his climb this Sunday. He has invited me to climb with him…all 110 floors…and we’re starting Sunday morning at 8:00am. I’m going to make it; I’ve accepted the challenge as an honor; and I’ll be thinking of all that have been affected 13 years ago to now.

Wish me luck.

Take care, Ryan

Say goodbye to a classic-

Good afternoon everyone;

If you’ve been following the Apple news today, you’ve learned that the iPhone 6 and iPhone 6 PLUS have been announced along with the iWatch. We’ve been talking non stop around the office today about the pros and cons of the new iPhones- a lot of people don’t want a bigger screen which is now going to be mandatory if you want a new iPhone 6!

Well a piece of news just came across the press airwaves today and we’re going to say “goodbye” to the iPod Classic. This is a moment in history which officially does away with mass storage via hard drive in the iPod.

classic

iPhones have always been flash-based storage, as well as iPod Touch devices. But Apple has been holding on to the behemoth storage capabilities of the iPod Classic. If you wanted to carry around a lot of music with you, this is the device to do it with!

The very first iPod that was released back in October of 2001 which launched a series of MP3 players that all had “spinning” hard drive technology…and it was fantastic. As the years progressed, the drives got thinner…the iPods got smaller…and the technology made the drives faster and hold more data-

Until flash storage came along and has now outdated the “old” hard-drive style of iPod.

It’s time to say goodbye to an old friend; the iPod Classic as it is finally being discontinued by Apple, Inc. For better or worse, it’s time to move on. Rest in peace old friend, times are changing.

Mission Repair will still support iPod Classic repairs and services for years to come, so never fear – there’s a repair shop that understand the value of these “classic” beauties.

Take care, Ryan

To Repair Or Not Repair?

Hello everyone,

To repair or not repair? That is the question of the week. With every September, comes an Apple media event. With an Apple media event, comes newly released products and with newly released products comes that question. . .Should I repair this broken Smartphone screen? Some of you might be looking to switch from an Android or Windows phone, some of you might be limping along, for as long as you can, to get a glimpse of the new products before you make your decision. And some of you might be just like my friend Darrin, his iPhone 5S is perfectly fine (but he’s been living with a cracked screen for some time), but he’s the kind of guy that likes the newest product that Apple has to offer! For those of you that are saying that, this post might not be for you :-) So lets talk for a moment on what Apple is expected to release via the rumor mill. We are anticipating two new iPhone products. The iPhone 6 with a 4.7″ screen and the iPhone 6 with a massive 5.5″ screen.

Screen Shot 2014-09-08 at 12.04.37 PM

The iPhone 6 should bring the following features:

-Rounder and thinner designs
-Tapered screens that apparently taper off at the edges
-Optical Image Stabilization for clearer pictures and a 10MP camera
-A sapphire screen for superior scratch resistance
-iOS8

So with those features in mind, the question becomes, can I live without the latest and greatest from Apple? I’m going to stay with my iPhone 5 for a while…faced with the same dilemma, it is easy to see from the information provided, that Apple is not going to release a game changer tomorrow for me.

Alright, so I know my opinion may not be that convincing, but let me shed some light on the facts of repairing over replacing:

-It is usually cheaper to repair your Smartphone, than replace (Consider the new 2 year agreement you are about to sign up for)
-It’s green (Meaning you don’t have to contribute to a growing worldwide e-waste problem)
-You don’t have to deal with the hassle of moving over all of your data over (I recently had to do this…not fun)
-It most cases, you are supporting a local business

Ok, so if you are dead tired of your old iPhone 3GS or Samsung GS3 and are just ready for something new, let me make a case for you. Did you know that you could sell that old Smartphone? You can find many business that will buy your old device from you. You could also sell them yourself on eBay or Craigslist and Apple has even started their own trade in program so you can use that against the purchase of new products in their retail stores. In every case, you will make substantially more with a fully functioning Smartphone than a broken one. It logical.

I hope this sheds some light on why its a good thing to repair instead of completely replace your smartphone when an event like tomorrow is upon us. If you choose to repair and keep, repair and replace or repair and give away as a gift, the common denominator here is REPAIR! Don’t let that smartphone end up in the garbage or in your bottom drawer for years to come!

Take care, Ryan