Mission Repair Review – 5 Stars!

We just got another new review. BN gave Mission Repair 5 stars.

“Easy to do, inexpensive and done right

I’ve had three devices repaired. Each one was done right. The price was cheaper than the local walk-in places and they were completed and shipped promptly. One required more than expected and I received a call explaining the situation and detailing my options. Highly recommend them.”

Thanks for your help BN, we really appreciate the business! Have a good weekend.

Best, Ryan

Time to do some good again…

Happy Friday friends,

I’m gearing up for the PurpleStride 5K taking place tomorrow, Saturday, May 2nd which support the fight against pancreatic cancer. I’m part of a running team – “The Lakers” – not because of the professional basketball team, but because we all love the lake.  Speaking of the lake, I think it’s time to get the ski boat out of storage and into the water…but that’s another blog altogether ;-)

Screen Shot 2015-05-01 at 11.11.07 AMWe are hoping to get an even bigger group than last year to run / walk in memory of several friends and family members, including my father Gary Arter that passed away a few years ago from this terminal disease.

So I’m here at Panera Bread this morning catching up on a few Mission Repair blogs and emails…there are times that working “out of the office” is good for me.  Oh yeah, and I can finish up my “training” for the 5K by having a bagel and cream cheese.  Ok, so I’m cheating a bit with my diet today, but from experience:  you’ve got to do what keeps you happy.  Right now, it’s a bagel and cream cheese for me ;-)

Have a great day everyone, Ryan

It was a busy day yesterday for sure, thank you for your business!

Hello friends,

It was an interesting day yesterday, we are all feeling the after-effects of a busy day here at Mission Repair in Olathe, Kansas. Periodically throughout the day, I’ll “check in” with my other locations just to make sure that they are doing what they are supposed to be doing and to make sure to be a good “backup” for them as they progress through their day.

I clicked on my Mission, Kansas location and pulled up the webcam over there at 1:30 and saw this:

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A line of customers with a few waiting for their repairs to be completed. I then talked to the Store Manager Jake over there who was in the thick of it.

“You should see the lobby, we are packed!” There was a flow of customers from open to close, and there was a large demand for iPhone 6 screens that I can see.

From a business standpoint, I love seeing this; however I know that mad rushes can cause delays and a bottleneck in the tech department. So today I’m doing everything that I can to make sure this store has all of the support it needs, and we are transferring a huge batch of parts to them as we speak.

Thanks again to everyone that showed up yesterday, and we’re off to a great start today.

Need to contact my Mission, Kansas store? You can call them directly at 913-284-0994.

Take care, Ryan

Last Week To Save! Deal Of The Month Ends Thursday

ipad mini repair

That’s right! All month long we have discounted our 1st and 2nd generation iPad Mini screen repairs and this sale comes to an end Thursday, 4/30/15 at midnight. May is right around the corner and we wanted to take a moment to remind our customers of our April Deal of the Month while it lasts!

There is no coupon necessary, simply order your repair online, stop by one of our walk-in locations, or give us a call at 1-866-638-8402 to receive the discounted price! Hurry in today to save on iPad Mini Screen Repair. Click the links below to get started.

1st Gen iPad Mini Screen Repair
Regular Price: $99
Deal Of The Month Price: $89

2nd Gen iPad Mini Screen Repair
Regular Price: $119
Deal Of The Month Price: $99

(Service price includes parts and labor and comes with a one year warranty against any defects to the replacement glass.)

I couldn’t have said it better myself!

Hello again everyone,

Sifting through my stack of emails today, I love reading the “good” ones that seem to rise to the top.

Simply put. Bob C. emailed me today:

“Just wanted to let you know that I received my iPad in perfect Working order. Your customer service, timely repair service and prompt delivery was outstanding. It truly was a pleasure doing business with you and I will let all my friends and associates aware of your organization and services. thank you again for a job well done. I wish you the very best and hope other business take a page from your business model.”

It’s customer responses like this that will ensure that we are in business for another 8 years. (We are going on our 8th year of business, sometimes I can’t believe it!).

Thanks Bob, we appreciate the kind words.

Take care, Ryan

Ok, so Christmas came early this year.

Hello everyone, this is a personal blog which ends up just being a huge “thank you” to Lennie here at Mission Repair.

I’ve been wanting to get into the “Big Green Egg” club that’s growing around the country. Do you know about the “Big Green Egg”? The Big Green Egg is a blend of the best of ancient wisdom, modern technology and proprietary processes, resulting in a far superior product that is stronger, more durable and provides better heat insulation than any other outdoor cooker on the market. Once you get to know these cookers, apparently they overtake the backyard as the BBQ cooker preference.

It’s simple to start, it has precise temperature control, it’s safe and is easy to clean up.

I’ve been talking about this thing for some time now…and Friday evening, Lennie surprised me by saying that he bought it for me! We brought it home and put it together; Saturday we made some ribs as my wife Dandra stood in the window wondering what all of the excitement was about. I went “big” by starting with a piece of meat that’s typically difficult to cook – loin back ribs!

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You’ve got to cook these things low and slow…and after about 5 hours of watching and waiting we feasted on these for dinner.

You can even see in the picture my dog Shadow waiting me for to drop a piece. What a good little beggar he is ;-)

There you have it. A guy that likes food (me) receiving a totally off-the-wall and unexpected gift from Lennie. I think it was a strategic move on his part because every time I cook, he gets to come over for dinner. In the long run, he’s going to make out financially – so he should be thanking me, right?!?

Lennie “paid it forward” this weekend, I’m going to need to do the same for someone as well, it was a great feeling.

Take care, Ryan

My dog ate my homework – and my iPhone?

Hello there, this isn’t a new joke, I understand that. “My dog ate my homework” has been used as an excuse to get out of turning in assignments in class. But “my dog ate my iPhone” is a newer concept. Do these things taste good?

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I’m, not sure if this device was actually eaten by a dog, but it’s definitely something that needs to be repaired…and repaired fast! We’ve got the team to do it; this phone will certainly need a new front glass and back case and Lennie is on it right now.

If you find yourself with a device that’s been “mangled”, just give us a call. We’ll do what we can to get you back into shape.

Take care, Ryan