We’re starting them young!

Hello friends,

It’s a fun afternoon here at Mission Repair; if you’ve ever called in to the office, you may have gotten Derrick on the phone. If you’ve sent in a tablet, there’s a great chance that this amazing technician has worked on it!

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Derrick had his son, Mason, come in and sit with him for a few minutes. This kid is seriously cute; he grabbed a screwdriver and got to work ;-) Ok, he didn’t actually work on your unit (don’t worry!) but he did run around the office and melted everyone’s hearts. I can get him to work on your device, but I’m not sure that it would be best for business. Plus he’s just slightly too young for the payroll!

I’ll just have him up front for the cuteness factor, trust me, he takes the cake!

Have a great weekend, and check your email inbox for a great newsletter that’s coming though tonight with our Memorial Day specials, so don’t miss out! New to our newsletter? Signup here:

MISSION REPAIR NEWSLETTER SUBSCRIPTION

Take care, Ryan

Stop by our Mission, Kansas store on Saturdays…

Hello friends, if you stop by our Mission, Kansas store on Saturdays you might find that you’ll be shopping for some awesome local foods and flora as well!

Starting June 6th 2015, every Saturday in downtown Mission begins the first weekly “Farm and Flower Market” will be held just outside of the glass windows of our Mission Repair Express location!

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I just want to say that I LOVE farmer’s markets. They feature foods sold directly by farmers to consumers and this one will consist of booths, tables and stands, all outdoors, where farmers sell fruits, vegetables, meats, and flowers. It’s great exercise, fun for the whole family, and you can stop into Mission Repair and get that iPhone repaired while you shop.

It couldn’t be better! See you out there.

Take care, Ryan

Galaxy EDGE screen repairs: SUCCESS! Don’t live with that cracked screen.

Hi again everyone,

The New Samsung Galaxy Note Edge does not look like your typical smartphone. It’s curved edges are revolutionary and designed to expand the user’s viewing experience. The curved screen allows the user to access information such as frequently used apps and alerts more quickly. Additionally this feature allows notifications to be received directly on the edge of the screen. This comes in handy when watching videos because users can receive the notifications without disturbing their viewing.

While the curved screen is revolutionary and the design is impressive we can’t help but wonder – is the screen even repairable? Of course it is – at Mission Repair!

Galaxy Note Edge Screen RepairBecause the touch screen extends to the side of the device, if the device is dropped it can crack easily. Engineers at Samsung have done thousands of drop tests and state the device is ‘durable’. Like most popular smartphones, the Galaxy Note Edge has a metal frame that sticks out a little farther than the screen. When the device is dropped, the metal frame is impacted first and is supposed to help protect the screen but this hasn’t stopped the flow of this new revolutionary phone into our repair centers for service.

No matter how durable the device is or now matter what kind of protective case you have on your smartphone, it’s still prone to accidents. While we hope your Galaxy Note Edge withstands daily use and a few drops – Mission Repair is here for you if it doesn’t. Our technicians will replace the cracked glass on your smartphone with a brand new screen and get it back in your hands in no time.

In need of a Galaxy Note Edge repair service? Click here or give us a call at 1-866-638-8402 or visit any one of our locations for assistance.

Take care, Ryan

School must be out; COUPON CODE INSIDE!

Hi there friends,

I headed to lunch today and at noon there was a HUGE line; then I realized that it was mostly high school students. School’s out in a lot of the communities in the area, either today or tomorrow for most. It’s obvious by the number of happy kids celebrating “out”.

It brings back memories of summer vacations, the last day of school and even finishing High School. Kind of nostalgic when I think about it!

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We are having a “last day of school” special here at Mission Repair…now through Friday 5/22/15 just use coupon code “summer” to get 15% off your next repair order; this includes any iPhone repair, Samsung Galaxy repair (including the new Samsung Galaxy Edge!) iPad repair or iPod repair.

If you’re visiting one of our repair centers that may be local to you, just print a copy of this blog and hand it to your customer service rep. for your discount. This coupon cannot be combined with any other discount including repairs under the “GOT REPAIR” benefit.

Thanks everyone, have a great start to summer. I’ll remember to head to lunch a little early from now on ;-)

Take care, Ryan

Hey man, those aren’t free.

Hello friends,

I’m getting a late start here at Mission Repair today; it was a long night. Here’s my story in a nutshell:

I was awoken last night at about 3:30am by my dog Shadow. He was whining and pacing (not typical for him in the middle of this night) so I let him outside, only to see a truck in the construction area behind my house (well, I could see it’s lights) driving in a place where no one should be driving.

I opened my garage and turned off the lights; I was able to get a good visual on these “lights in the field” and watched. The lights then turned off, and I could hear voices and “clunking”…it wasn’t quite right.

I called 911, and explained that something was not jiving here. Yes it’s an active construction zone, but they NEVER start working before 7:00am (per the rules!) and I just had a strange feeling. While talking to the 911 operator, the truck started to move.

“Units are en route”. I backed into my garage, into the darkness, as then this truck started to pull out of the mud pile, and then begin to drive directly toward me. I was told to try to record the license plate number (if I could), and started to whisper as the truck came through the field and stopped directly in front of my house. I was still on the phone…standing in my open garage, talking to the 911 operator and watching the next move.

Then 2 men got out of the truck and stood in front of my garage then proceeded to finish “chaining” up the trailer onto their truck. The 911 operator asked me to shut the garage…but I figured that would tip them off for sure; at this point I didn’t know for certain they they KNEW I was standing there…maybe they would just chalk up the open garage to a lazy homeowner.

As this was happening, I saw police cars entering the neighborhood, and then in front of my house. As they pulled up…the two guys ran…back into the field.

I quickly slipped back into the house, locked the doors, and hung up with 911.

At the end of it all, my son Casey and I watched for a couple of hours as the manhunt began. And here are a couple of shots from my kitchen window:

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You may have guessed it: They were there to steal that trailer. In a stolen truck, with stolen plates, and a bed full of stolen items.

Shadow saved the day ;-)

Is there a moral of the story? Not really- other than I feel pretty good being part of this operation and several people got their stolen items back.

The unfortunate part is that they didn’t catch these guys. So it looks like I’ll be on neighborhood watch again tonight!

Have a good evening, Ryan

Obsolete Apple repairs? That’s not even a consideration at Mission Repair.

Good morning friends,

Did you know that on June 9th, 2015, the products listed below will be classified as either vintage or obsolete in the United States and other countries; you’ll no longer be able to receive support from Apple or the Apple Retail stores:

  • Airport Express Base Station
  • iMac 2007
  • MacBook Pro 15″ 2.4/2.2 GHz
  • MacBook Pro 17″ 2.4 GHz
  • XServe Late 2006
  • XServe RAID Late 2004
  • iPhone 3G
  • iPhone 3GS

This will concern and affect millions of people in the US and abroad (if you’re in California, you might have a little more time); and we see a lot of iPhone 3GS still come through Mission Repair on a daily basis.

All of the products above will officially move to their new status on June 9, 2015, and no longer be supported for repair by Apple Stores or authorized resellers, but Apple continues to offer support by phone for AppleCare customers. 

Never fear, this doesn’t mean that you’re lost if something happens to your trusty device.  You can simply give us a call at 866-638-8402 and we’ll be happy to help you with that “obsolete” or “vintage” device.  That’s why we are here.

Take care, Ryan

Congratulations class of 2015!

It’s that time of year…

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This month there are students from around the country that are part of the Class of 2015! Congratulations. We are celebrating here at Mission Repair as well offering 15% off your next repair now through Sunday, May 17, 2015. Just use coupon code “CAPANDGOWN” and watch 15% of your order total disappear on that next Smartphone, Computer or Tablet Repair. It’s time to party! Yes, you can use this coupon code for walk-in repairs, just be sure to print a copy of this blog post to redeem your discount.

Have a great weekend, I’m headed home now to get my son’s Graduation party prepared for the masses. It’s going to be a blast!

Take care, Ryan

(Offer cannot be combined with any other coupon, including Got Repair discount. Expires 5/17/15 at midnight.)

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