Pantech Discover P9090 Screen Repairs announced!

Hello again and good morning blog readers!

We’re happy to announce another new service that is now available immediately to the world:

The Pantech Discover P9090 Screen Repair – and new inventory is on it’s way for our technicians! This is a “budget” phone, but sports a nice, big screen that rivals its more expensive counterparts.

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Additionally:

*A zippy processor, not quad-core, but mighty fast nonetheless
*A solid build featuring a nice, rubbery-texture back that is a pleasure to hold
*Built-in stereo speakers that blow away the competition
*And the last two are best of all: a replaceable battery
*And a microSD slot!

While not a very “mainstream” phone, nevertheless we are getting calls about adding this service to our website and offering repairs on these nifty little guys. The wait is over, and we are now performing screen repairs and you can get your cracked glass service started online here!

I’ll be back soon with more great info. Take care, Ryan

Motorola Moto X Screen Repairs Announced!

Good morning everyone-

We’ve added several new services today that will most certainly help a lot of you. The Motorola Moto X LCD Screen Repair is now available on the Mission Repair Website and we are taking orders immediately.

The Moto X is somewhat unique: It’s the only smartphone assembled in the U.S.A. Will this become a new trend?

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Moto X is ready when you are. It responds to your voice—no touching necessary. Twist your wrist twice, it becomes your camera. Information quietly appears on the screen—it doesn’t interrupt and it’s battery friendly. Now AT&T, Sprint, T-Mobile, and Verizon customers can get their Moto X through Moto Maker.

It’s got a hefty price tag if you buy one of these units outright – and until now repair services have been non-existent. We here at Mission Repair are breathing life back into these units and we’re successfully installing new screens and we have satisfied several customers even before this launch.

Have a great day, thanks for reading. Ryan

Back to School sale- 10% off all repairs!

Hello everyone –

It’s been 2 days and my son Casey came to me last night and said “Whew, I’m tired. I’m not used to getting up and thinking all day at school”. Yeah, those summer breaks are pretty nice aren’t they bud? He’s adapting but he’s also a senior in High School and “real” life is about to hit him hard. I hope “senioritis” doesn’t set in too early in the year for him!

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We are really rocking around the Mission Repair Service Center right now – the back to school season is always a mad scramble to get repairs in and out and back into customer’s hands in time for the first bell to ring. We are ahead of the curve and knocking out repairs like crazy! iPads are being repaired in record numbers and like magic are returning to their rightful owners fast.

Right now through Friday, 8/22/14 at midnight, enter coupon code “SENIOR” to receive a 10% discount off your next repair order. You can enter it online or show a copy of this blog post when you visit one of our locations for service. Please remember that only one coupon per order will apply, but right now this is an easy way for you to save some bucks at Mission Repair. Technicians are standing by.

Talk to you soon, Ryan

New 7.0″ Galaxy Tab 2 LCD Repair Announced… And Meet Melanie!

I’m not sure how to begin this since it is my first Mission:Repair blog post and with 17,000 subscribers – I’m a little intimidated! Well, my name is Melanie, I am the Graphic Designer/Webmaster here at Mission:Repair and I also run most of the Social Media accounts. Ryan is keeping me busy with a lot of new repairs that have been added to the website. One of which is the 7″ Galaxy Tab 2 LCD Repair! This is for the 2nd generation Galaxy Tab with a 7″ display. We have been offering the front glass repair for this device for a while but NOW we have added the LCD Screen Repair.

What’s the difference? I used to think when your ‘screen’ was broken, it needed to be repaired. Simple, right? It wasn’t until I worked here (and asked our technicians A LOT of questions) that I learned that there could be different solutions to a ‘broken screen’ and that your device has a couple different ‘screens’. Without getting technical (I’ll leave that to Ryan), here is how you can tell which kind of screen repair you need.

You may need an LCD Screen Repair if…

  • Device screen is completely black (the device is on but there is no image displaying on the screen)
  • Display on the device is discolored
  • Display on the device has lines through the image

You may need a Front Glass (Digitizer) Repair if…

  • Glass is cracked and display is still correctly visible
  • Display looks great but device isn’t responding to touch

While these repairs are separate for the Galaxy Tab 2 7″, some of our ‘Front Glass Repairs’ replace both the LCD and Digitizer (parts are sealed together).

If you’re still not sure what is wrong with your Galaxy Tab 2 7″, or any device for that matter.. Simply set up a Free Diagnosis! Our expert Certified Technicians will diagnose your unit in 24 hours and give you an accurate quote on the cost to repair it. At that point you can choose if you would like to proceed with the repair. *Note: we won’t perform any repairs until we get your approval.

Questions about a repair you are needing? Don’t hesitate to give us a call at 1-866-638-8402, email us at sales@missionrepair.com, Facebook us, Tweet us or Live Chat a representative on our website.

Have a great day!

Melanie

Top 5 ways to ruin your iPhone.

Hello friends-

Ruin is a strong word, I should say “ruin your day”, because in all of these cases, the iPhone can be fixed! It’s why we are in business.

I thought it was time for us to run some data through our system and come up with the top 5 ways our customers have reported damaging their iPhones. This data is similar for iPods and Android phones. Without much more to say, let’s see what and why things are happening to our customers in real life!

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We will start with #5:

5. It just happened.

Unfortunately we hear this a lot. “I set the phone down and the next time I picked it up, the screen was cracked”. Or, “I left my phone in the car overnight, and now it won’t turn on.” These types of issues are a mystery. Spontaneous breakages. I think it’s the aliens that did it. In reality, a lot of issues happen without us ever knowing why; it’s no secret that electronic devices will all eventually fail naturally over time.

4. Animal ate it.

Well, I can’t really say “ate it”, but truthfully there are many times that either the family dog thought the device was a chew toy, but we are also going to include dogs stepping on devices in this one. We hear this a lot: “my dog stepped on my iPad” and the next thing you know is that we’ve had to replace a cracked glass on the device.

3. Pulled by the cord while plugged in.

It’s never a good idea to plug your iPhone in then string the cord across the hallway so that your iPhone is sitting on a table. This is a recipe for disaster, and now that white cable that you treasure so preciously just became a tripwire for the next unsuspecting passerby. This issue causes a lot of cracked screens and charging port problems.

2. Liquid Damaged.

I just heard this on Friday: “I had my iPhone in my back pocket, started to pull down my pants to use the restroom…and ker-plunk my iPhone went into the toilet.” We love these (not really). Truthfully clean toilet water in the iPhone doesn’t scare me that much; but some of my technicians might think otherwise. Spilling a glass of water, jumping into a swimming pool with an iPhone in your pocket, or dropping your iPhone into a glass of beer at a Rolling Stones concert have all been reported.

AND THE NUMBER ONE REASON IS……………..

1. Dropped!

There’s not much more to say about this one. Drops are clearly the number one reason that customers call into Mission Repair for service. Some customers even state “I dropped my iPhone from about 3 feet onto the carpet. I can’t believe that it cracked!”. Believe it. To be honest I dropped my iPhone AGAIN this weekend (I left it in my lap while driving my truck, then just got out and forgot it was there) and it fell onto the concrete driveway. I watched it for a minute, picked it up and it was still in tact. Somehow. I think that I have 9 lives like a cat when it comes to things like this, but I’m on #8.

And there you have it. Straight from the customer’s experience. Let me give you one more “abstract” testimonial from a long-time customer of ours that flies with the Blue Angels Navy Team. Lt. Amy Tomlinson took her trusty MacBook with her on a flight, and slammed the canopy of her F/A-18 Hornet crushing the screen. She called us at Mission Repair and we got her back in working order in no time. I’ve recently talked with Lt. Tomlinson and asked her about that MacBook. She was proud to say the she upgraded herself into a new unit; but the original “smashed then repaired” laptop was still being used by her mother after several years. That’s just awesome!

Have a great week, I’ll be back soon.

Ryan

Tower, this is Ghost Rider requesting a flyby.

Good morning friends-

I was outside last night finishing up some yard work when I heard the humm of of “something” in the air. It got louder, louder, until this “powered parachute” buzzed right behind my house. I was able to get my camera out to snap a pic:

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It was pretty cool. I’ve often thought about getting into this sport even through it looks a little dangerous. I’ve heard that it’s relatively inexpensive, and easy to store the machine- basically it does just fold up and will load onto a flatbed trailer for storage. Ok, take the danger factor out of it and it does look pretty great!

Well it got my dogs all riled up as well. My “scaredy dog” Layla hustled out to the edge of the fence so she could bark at this guy flying by. She’s such a tough girl ;-)

How was your weekend? Anything spectacular happen? Did you take your motorized parachute out for a spin as well? If you did, let me know! I want to learn more about this; maybe it’s in my future.

You know how Amazon has been talking about “drones” delivering your products in the future? Maybe one day I’ll deliver freshly-repaired iPhones to my customers on one of these things. Ok, maybe not.

Have great day, Ryan

Have your made your fantasy picks yet?

Happy Friday friends! It’s true…football 2014 has started.

Have you made your fantasy football picks yet? Just so you know, I had to stop playing fantasy football. It’s not that I’m better than it, nor was I actually very good at playing; it is just too big of a distraction from the games I really want to watch, so this year I am NOT going to play.

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Now with that being said, I know that just about every one of my friends is in a league or two and I’m definitely not “normal” in that sense. In fact, some of my buddies think that I’m absolutely nuts. Hey guys, you’re just going to have to deal with it!

For the rest of you that are either NFL fans or not, it’s hard to not notice that the football season has started. In fact we are running a football promotion with discounts on every repair service that we offer through our newsletter that is going out to tens of thousands of customers today. Keep an eye out for it, because there will be a special coupon just for you football fans out there. It’s a great time to get hat iPad or Computer repaired. Well you don’t actually have to be a fan, but you might notice a common “pigskin” theme hit your email inbox shortly. Not signed up for our newsletter yet? Sign up now!

Until then, have a great afternoon and I’ll be back soon with more great Mission Repair info.

Take care, Ryan